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7 Characteristics of a Quality Tree Company

September 21, 2022

Trees are a vital part of our ecosystem, providing shade, beauty, and homes for wildlife. However, they're not a maintenance-free investment. Regular tree care is essential to maintain the health and beauty of your trees. When it's time for tree removal, you want to be sure you're working with a reputable company. That's where a quality tree company comes in. With the right team of experts, you can be confident that your trees will be well-cared for and that any tree removal will be done safely and correctly. So, what makes a quality tree company? Here are seven characteristics to look for in a quality tree company.



1. Years of Experience



The first thing you'll want to look for in a quality tree company is experience. How long has the company been in business? The longer, the better, as this is an indication of a company that is doing something right. An experienced tree company will have the knowledge and expertise to properly care for your trees and handle any tree removal needs you may have. However, don't discount a newer company altogether. They may have fresh ideas and be up-to-date on the latest tree care techniques. What's most important is that the company you choose has a good reputation and can provide references from satisfied customers. Remember, even the most experienced companies were once new to the business.



2. Certified and Insured



A quality tree company will also be certified and insured. This is important for your protection as well as the company. Certification shows that the company has met certain standards set by professional organizations, such as the International Society of Arboriculture (ISA) or the Tree Care Industry Association (TCIA). These organizations offer training and certification for tree care professionals. Being insured protects you in case of damage to your property or injuries to workers while on your property. Be sure to ask for proof of both certification and insurance before hiring a tree company.



3. Written Estimates



One of the defining characteristics of a quality tree company is that they provide written estimates. This protects you by ensuring you know exactly what services will be performed and how much they will cost before any work begins. A reputable company will be happy to provide a written estimate and answer any questions you have about the proposed work. Be wary of companies that give verbal estimates or try to pressure you into signing a contract on the spot.



4. Good Communication



Good communication is essential in any business relationship and it's no different when hiring a tree company. You should feel like you can ask questions and express concerns without being dismissed or pressured into something you're uncomfortable with. The company should take the time to listen to your needs and explain their proposed plan of action. If you don't feel like you're being heard or if the company is unable to answer your questions, move on to another tree company.



5. Flexibility



Another characteristic of a quality tree company is that they will be flexible to work around your schedule. They should be able to accommodate your needs and provide services when it's convenient for you. This is especially important if you have an emergency situation, such as a fallen tree or a tree that is leaning dangerously. A reputable company will be able to come out right away and take care of the problem. In addition, a quality tree company will be upfront about their availability and won't make promises they can't keep.



6. Professionalism



When you hire a tree company, you should expect professionalism from the first phone call to the completion of the job. This means courteous and friendly customer service, punctuality, and a clean and well-organized work site. The workers should be uniformed and polite, and they should take care to protect your property while they are working. In addition, the company should clean up any debris before they leave.



7. Knowledgeable Staff



One characteristic that sets a quality tree company apart is its knowledgeable staff. The workers should be able to answer your questions and explain the work that they will be doing. In addition, they should be able to advise you on how to care for your trees and prevent problems in the future. If you have a problem or concern, the staff should be able to address it professionally and knowledgeably.



According to the International Society of Arboriculture, as of 2018, more than 82,000 arboriculture companies were in operation within the United States. This is why it's important to do your research and choose a quality tree company. By following the tips above, you can be sure that you're hiring a reputable and professional company that will take care of your trees. Call Dillon Tree Service today to learn more about our tree services.


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